An Error Happened while trying to display the block

Matthew Morling

• March 05, 2020 15:54

When i'm using Edge, at times, i will get the error "An Error Happened while trying to display the block". The block itself displays on the live page but obviously then i can't edit it.

It appears to work fine in Chrome.

Is this a known issue and is there any resolution?

Thanks

Matthew Morling

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  Alex

  • March 07, 2020 09:17

  Hi Matthew,

  Yes, unfortunately, the builder can load with some problems on IE or Edge browser because they don't use some of the classes and functions that we are using. Can you please confirm you have this problem only with the Edge browser? Chrome, Firefox, Safari works well, right?

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  Matthew Morling

  • March 09, 2020 09:29

  Hi Alex, yes we believe it works fine on Chrome and Firefox. 

  At least we know the preferred browsers are Chrome and Firefox.

  Matt

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  Alex

  • March 09, 2020 10:54

  Hi Matt,

  as I said before, we admit that there could be issues with IE and Edge as they don't use some of the classes and functions that we are using. Right now, we don't have solutions for these browsers.

   

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  Al Amin Sagor

  • May 23, 2020 09:11

  same problem happend to me now , im using chrome

   

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  Alex

  • May 25, 2020 12:08

  Hi,

  Can you please give us more details? Do you have the latest Brizy versions - Free 1.0.124 and PRO 0.0.41? Does it happen in specific sections or for all sections?

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