Saved / Global Blocks / Images are not showing up anymore

Nirav Vasa

• February 27, 2020 17:25

Hi,

We just published our page and made it live as home page. The page is working fine however in edit mode - none of the images load.

Even saved / global blocks keep spinning. Nothing loads.

Pro license etc everything is setup correct. It worked well till we published this page as our home page.

Please help.

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  Alex

  • February 28, 2020 09:23

  Hi,

  This should be inspected. I have opened a ticket for you so please send there your login details and we will look into it. Thanks.

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  Cheryl Ferrazza

  • March 31, 2020 00:48

  Hello,

  Has this been fixed? I'm having a similar issue. Global blocks that had been working fine are now NOT listed under the 'Global Blocks' tab. They do show up on all the pages I've added them to, but they are not there when I try to add them to a new page. If I'm editing an existing page, the block appears where I placed it and it has the global icon. 

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  Alex

  • April 01, 2020 10:53

  Hi Cheryl,

  there seems to be another problem in your case. Can you please confirm you have this problem with latest Brizy versions - Free 1.0.122 and PRO 0.0.39? Have you recently upgraded from an older version?

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  Cheryl Ferrazza

  • April 01, 2020 13:28

  Hi Alex,

  Yes, I have the latest versions of Brizy. I only installed it for the first time a few days ago. Installed free first, then purchased and installed pro. After restarting the system several times Global Blocks are now back, and everything seems to be working fine.

  Thanks for your reply!

   

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  Alex

  • April 01, 2020 14:43

  Sometimes a restart helps. Even for us, humans :)

  I'm glad your problem has been solved and now you can use Brizy to create projects. Should you need anything else, don't hesitate to contact us.

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  Aaron Van Noy

  • August 13, 2020 16:36

  I'm having a very similar issue! Global Blocks aren't showing up for me in the global blocks section.

  Here's a video of the issue: https://jmp.sh/zCWqeLJ

  Although I don't see the global blocks in the global blocks section, I can add Display Conditions when the global block shows on a page, however this would be very hard to implement on desired pages since I have hundreds of pages, some of which have the same page titles (and different slugs). Please advise on how I can fix this, or if I'm missing something!

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  Alex

  • August 14, 2020 11:06

  Hi,

  before moving on to the next step please confirm you have this issue with the latest Brizy version - Free 2.0.5 and PRO 2.0.2.

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  Aaron Van Noy

  • August 14, 2020 15:02

  Hi Alex,

  Yes, I have Brizy Pro 2.0.2 and Brizy 2.0.5!

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  Alex

  • August 17, 2020 12:15

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Nirav Vasa

  • August 17, 2020 12:32

  Can you send me the ticket id or link ? I am not able to see any private ticket link. Thanks.

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  Alex

  • August 18, 2020 12:16

  Hi @Nirav Vasa,

  your ticket ID is 6239 and was closed in March. In my previous reply I created a ticket for @Aaron Klygo

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  Aaron Van Noy

  • August 18, 2020 16:17

  Hello Alex,

  I can confirm that I am now able to save global blocks, and can also see and add them to pages from the global blocks section! I'm not sure what the issue was, but I do have WordPress updated as well as all of my plugins and theme.

  Nirav, maybe try updating everything and then give it another try.

  Thanks!

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  Alex

  • August 19, 2020 10:59

  I'm glad to hear that. 

  Let us know if you need anything else.

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