My site is broken - I say my Brizy plugin is causing problems

Brian Nielsen

• February 11, 2020 07:41

Hi 

I have a problem on one of my Brizy sites 

Wordpress has disabled the plugin as it is causing problems 

I tried to remove Brizy and install it again - that did not help and broke my frontend too 

So I restored my backup and dont know what I should do next 

Any suggestions ?

Here is the error message

En fejl af typen E_ERROR skete i linje 487 i filen /home/altihaven/public_html/wp-content/plugins/brizy/editor.php. Fejlbesked: Uncaught Error: Class 'BrizyPro_Admin_WhiteLabel' not found in /home/altihaven/public_html/wp-content/plugins/brizy/editor.php:487 Stack trace: #0 /home/altihaven/public_html/wp-content/plugins/brizy/editor.php(273): Brizy_Editor->initFeedback() #1 /home/altihaven/public_html/wp-content/plugins/brizy/editor.php(113): Brizy_Editor->loadEditorAdminSettings() #2 /home/altihaven/public_html/wp-includes/class-wp-hook.php(288): Brizy_Editor->wordpressLoaded('') #3 /home/altihaven/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #4 /home/altihaven/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/altihaven/public_html/wp-settings.php(545): do_action('wp_loaded') #6 /home/altihaven/public_html/wp-config.php(95): require_once('/home/altihaven...') #7 /home/altihaven/public_html/wp-load.php(37): require_once('/home/altihaven...') #8 /home/altihaven/public_html/wp-admin/admin.php(34): require_once('/home/altihaven...') #9 /home/altihaven/public_html/wp-admin/i

Kind regards

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• 

  Alex

  • February 11, 2020 09:55

  Hi Brian,

  This error may occur because you have an old version of Brizy PRO. Can I know what version of PRO you have? The current Brizy PRO version is 0.0.34 so if you don't have it please download it from your Brizy account and re-install it on your WordPress site.

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  Brian Nielsen

  • March 03, 2020 07:53

  Im using the latest of the PRO version, but there error is on the normal free version

  I have tried to remove it to and reinstall but I say some mistake happens :-(

  Here is the error message that I have now

  - - -START - - -
  En fejl af typen E_ERROR skete i linje 487 i filen /home/altihaven/public_html/wp-content/plugins/brizy/editor.php. Fejlbesked: Uncaught Error: Class 'BrizyPro_Admin_WhiteLabel' not found in /home/altihaven/public_html/wp-content/plugins/brizy/editor.php:487 Stack trace: #0 /home/altihaven/public_html/wp-content/plugins/brizy/editor.php(273): Brizy_Editor->initFeedback() #1 /home/altihaven/public_html/wp-content/plugins/brizy/editor.php(113): Brizy_Editor->loadEditorAdminSettings() #2 /home/altihaven/public_html/wp-includes/class-wp-hook.php(288): Brizy_Editor->wordpressLoaded('') #3 /home/altihaven/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #4 /home/altihaven/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/altihaven/public_html/wp-settings.php(545): do_action('wp_loaded') #6 /home/altihaven/public_html/wp-config.php(95): require_once('/home/altihaven...') #7 /home/altihaven/public_html/wp-load.php(37): require_once('/home/altihaven...') #8 /home/altihaven/public_html/wp-admin/admin.php(34): require_once('/home/altihaven...') #9 /home/altihaven/public_html/wp-admin/o

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  Alex

  • March 03, 2020 11:29

  Is Brizy Free the latest version as well: 1.0.114?

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  Brian Nielsen

  • March 05, 2020 15:35

  Hi ... no it use Version 1.0.112 but as mentioned it is not possible to update it... 

  Can you take a look ... I belive I sent the login in a private mail

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  Alex

  • March 07, 2020 09:08

  Hi Brian,

  I have not received your login details but please update the plugin now. Brizy free is back on WordPress library.

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