Brizy Popup not loading

Thomas Parker

• February 05, 2020 16:54

I've just tested out the popup feature, but I can't get it to actually display on a page. 

 

Am I missing something? I've set it to display on all pages and posts after a two-second delay. 

0

• 

  Alex

  • February 06, 2020 09:26
  • Edited

  Hi Thomas,

  have you checked this video -> https://youtu.be/LuJdeewseZY? If you do everything as our colleague explains, then everything should be fine.

  0
• 

  Thomas Parker

  • February 06, 2020 18:45

  Yes, I’ve watched the video and I can confirm that I’ve done everything your colleague talks about. The trigger is set (on page load, and on exit intent), and the target is set (all posts and pages).

  It’s published, but nothing pops up. I’ve tried on multiple devices and browsers.

  0
• 

  Alex

  • February 07, 2020 08:53

  Please provide, in a private request, the link to your website, your login details and I will look into it.

  Thanks.

  0
• 

  Patrick Mccoy

  • February 10, 2020 19:13

  Same issue. It appears the pop-up function is not working correctly or buggy.

  0
• 

  Alex

  • February 11, 2020 09:01

  Hey guys,

  Please note that Brizy pop-ups only work on Brizy pages. It does not work on pages created with other builders or frameworks so do not expect a Brizy pop-up window on your non-Brizy page.

  Patrick, are your pages created with Brizy?

  0

Please sign in to leave a comment.