My website just dissapered. Not able to recover it... whats the problem, please help...

Ravindra Dhande

• January 09, 2020 13:19

My website www.dwsworks.com suddenly has started showing the following message

 

We are upgrading our website...

Please visit us back.

 

I am not able to edit this page. It was a single page website. Now i am not even able to edit with brizy. When i click on edit with brizy on Pages under Dashboard, it again shows same page, the builder does not load. Please let me know wwhere is my website gone suddenly....

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  Dimi Baitanciuc

  • January 09, 2020 13:22

  I've created a ticket about this, our support will be in touch. 

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  Sandra Sidhom

  • January 29, 2020 20:06

  THIS JUST HAPPENED TO ME TOO, I HAVE SUBMITTED A TICKET BUT I DO NOT HAVE 24 HOURS TO SPARE

   

  PLEASE ADVISE

   

  Created site on brizy cloud and when i went to publish to a custom domain, the entire site disappeared off my dashboard

   

  here is the site

  https://pineapple724560.brizy.site/home?v=1580266599

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  Natalia Chitoroaga

  • January 30, 2020 12:49

  Hi Sandra!

  This project has been created under a guest account. Please, make sure you are logged in your account every time you want to create or simply to edit a project.

  I can move the project in your Brizy account, just need to know exactly your Brizy email account. 

  If it's possible, please send us a reply to the ticket #5468

   

  Thanks!

  Natalia

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