do not work the "normal" pages of wordpress nor woocommerce my account

Iván Torremocha

• June 15, 2021 07:05

Hi

 

in this other web

 

https://toto.miweb.click/

 

do not work the "normal" pages of wordpress
nor woocommerce my account -dahboard, etc.

 

kregards

Ivan

0

• 

  Sandra Prunici

  • June 16, 2021 08:58

  Hi,

  Could you please give us more details about the problem you encounter? How we can reproduce it? When did you encounter it?

  Best regards,
  Sandra

  0
• 

  Iván Torremocha

  • June 17, 2021 10:51

  Hi

  It is the same as another previous ticket

  You can access and review the questions you have as well as any other, with the following information

  Best regards,
  Iván

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• 

  Sandra Prunici

  • June 17, 2021 14:40

  Hi,

  If the same problem is posted on 2 different posts, could we please continue the discussion on this post only? This will help us to better understand the problem and save time.

  We would like to receive more details about the problem you encounter to be able to check it. It is a bit confusing and it will be easier if you could help us with more details. Where did you encounter this problem? How we can reproduce it? Could you guide me step by step?

  Best regards,
  Sandra

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• 

  Iván Torremocha

  • June 17, 2021 14:46

  Hi 

  Of course unify threads please.

  I refer you to the videos that I have already shared.

  In those videos you can see all the details that I have written and can describe.

  In addition, and since a video is a fixed image of a problem or error of a specific moment, you have at your disposal the accesses with an administration role that I have kindly provided,

  I am waiting

  Kind Regards

  Iván

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• 

  Sandra Prunici

  • June 18, 2021 10:30

  Hi,

  I'm sorry, I'm a bit confused. In this post, I didn't encounter any video or screenshot. Are you talk about the inconvenience with the synching saved blocks and layout? Are you about this post? In that post, I already send you a reply to this inconvenience. Could you please check it?

  Best regards,
  Sandra

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• 

  Iván Torremocha

  • June 18, 2021 18:46

  Hi Sandra

  Yes, it is probably deleted

  I usually leave them 72 hours normally

  a reasonable time

   

  new video: https://reccloud.com/es/u/6lahie7

   

  what you see in the video happens with any page

  also with the default woocommerce pages

  both in

  sweetworks.surf
  as in toto.miweb.click
  like in
  blog.sweetworks.surf

  the access data you already have

  Kind Regards

  Iván

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• 

  Sandra Prunici

  • June 21, 2021 11:36

  Hi Ivan,

  Could you please delete the browser and site cache? After this, try again to check the non-Brizy page. This seems to be a cache inconvenience. 

  Best regards,
  Sandra

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