Blog post element doesn't update

Nicholas Nagain

• June 14, 2021 15:51

Hi, Am having an issue with the post element. I recently published a blog post article and noticed that the post element in my homepage and blog archive didn't update. Can you please investigate and show me the issue. Kindly, Nicholas.

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  Natalia Chitoroaga

  • June 15, 2021 09:18

  Hello Nicholas.

  Thank you for your message.

  I made some tests for your "Nilsarena" project. I could add random text and different elements and the page could be updated in the preview. Also, I tested "best-domain-registrar-for-small-businesses" post, everything seems to work fine. I would like to switch this post to a private ticket, could you send us some screenshots on how the archive works at your end (by the way the post element in the Homepage is not visible, did you remove it?)

   

  Thank you!

  Natalia 

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  Nicholas Nagain

  • August 07, 2021 06:07

  Hi,

  Am having an issue with the post element.

  I recently published a blog post article and noticed that the post element in my homepage didn't update. Can you please investigate and show me the issue.

  Kindly,

  Nicholas.

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  Permanently deleted user

  • August 09, 2021 10:09

  Hi Nicholas,

  Thank you for your message.

  A kindly request to send us the page URL so we could check this problem from your dashboard.

  Best regards, Nelea.

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  Nicholas Nagain

  • August 09, 2021 13:19
  • Edited

  Hi, Nelea

  I've been waiting two months to fix this issue. Am still waiting.

  Hopefully, you could investigate and help me find, why the blog post element doesn't update, when I publish new blog post article.

  here's are the page URL required: link Here

  

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  Permanently deleted user

  • August 10, 2021 11:40

  Hi Nicholas,

  I'm sorry for this inconvenience.

  I discussed this with our developer team about this issue and they will try to fix it as soon as possible. We don't ignore you, but in the last months, we had many other critical issues. Please, accept my sincere apologies for the difficulties you faced. Sorry once again for this inconvenience, our team is doing its best to fix this problem.

  Best regards, Nelea.

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  Nicholas Nagain

  • August 11, 2021 02:02

  Hi,

  Nelea

  Hopefully, your developer team will fix this shortly. no need to be sorry, I just want to help you fix these issues.

  To make brizy be the best.

  Awaiting your prompt reply for a good news.

  Regards,

  Nicholas.

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  Permanently deleted user

  • August 11, 2021 06:18

  Hi Nicholas,

  Thank you for your understanding and patience.

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  Nicholas Nagain

  • August 19, 2021 12:53

  Hi Nelea,

  Any updates, regarding the blog post element?

  Let me know, why it takes so long to solve this issue. 

  Awaiting your prompt reply,

  Nicholas.

   

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  Permanently deleted user

  • August 20, 2021 11:46

  Hi Nicholas,

  This issue has been fixed, please check now.

  Thank you for your understanding and patience.

  Best regards, Nelea.

   

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  Nicholas Nagain

  • August 20, 2021 13:11

  Hi Nelea,

  I just check it and it works great.

  Thank you so much for your assistance.

  Am happy now.

  Regards, 

  Nicholas.

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  Permanently deleted user

  • August 20, 2021 13:35

  I'm glad that you are happy :) have a nice day!

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  Nicholas Nagain

  • December 05, 2021 10:24

  Hi,

  I am having an issue with the blog post element on my homepage and page categories.

  The blog post element doesn't update when I publish a new post on the homepage.

  All Archive blog post elements don't appear on all the category pages, and they don't appear in the editor.

  I recorded a short video regarding the issue. You can see it here

  Category pages below: 

  Business/Marketing

  SEO

  Web Design

  Domain/Web hosting

  Can you please help me out?

  I look forward to your reply.

  Thank you,

  Nicholas.

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  Permanently deleted user

  • December 06, 2021 09:34

  Hi Nicholas,

  Thank you for your message. 

  I'm sorry for this inconvenience. I have created an internal issue and one of the developers is already looking at your project. I will come back with a message when I have news about it.

  Best regards, Nelea.

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  Nicholas Nagain

  • December 06, 2021 15:44

  Hi Nelea,

  I know your team will fix this issue shortly, Am waiting for the good news.

  Thank you Nelea.

  Nicholas.

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  Natalia Chitoroaga

  • December 06, 2021 18:22

  Hello Nicholas,

  Thank you for your patience. 

  The issue has been fixed and a new version is already released for all users. 

  I checked this page - https://www.nilsarena.com/business-marketing all good here.

  If you will have the same issue on random pages - just update the page from the editor mode. It is a cache issue and we still need a couple of hours to purge cache for all projects.

   

  Have a nice evening.

  Regards, Natalia

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  Nicholas Nagain

  • December 07, 2021 17:20

  Hi Nelea,

  Thank you so much for your support; I appreciate it.

  I have checked my category pages all look good, but I noticed that the blog post element on my homepage doesn't update.

  I recently published a blog post article (Aweber Review) and noticed that the post element on my homepage didn't update. Would you please investigate and show me the issue?

  Kindly,

  Nicholas.

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  Doina P

  • December 07, 2021 19:22

  Hello Nicholas,

  Thank you for the message and details!

  I will create a ticket for you and one of my colleagues will contact you as soon as possible. Please make sure you give them all the details that they need! Hope this helps!

  With kind regards,

  Doina

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