HTTPS doesn't work in my website
I have read your guide to entering a custom domain in HTTPS.
I was able to create the custom link to my domain with HTTP but I was unable to put it in HTTPS.
What should I do to fix the problem? I would like to resolve it urgently.
Thanks so much for your help
Regards.
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Hi,
Could you please send us the URL link of the site where you encounter this problem? We want to check it.
Best regards,
Sandra0 -
Hello,
on domain techfair.cz I am not able to see https certificate. Could you please check?
Thank you very much.
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Hi
Apart from pointing to Brizy Cloud web server, your domain also points to a server with the IP address 2a02:2b88:1:4::16. Kindly sign into your domain control panel and delete the AAAA Record with the IP 2a02:2b88:1:4::16 and get back to us. We will install the SSL certificate
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Hi, I have deleted AAAA records. Thank you
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Hi,
Thank you for the update.
Your website appears to be working correctly now.

If you're still experiencing issues, please try clearing your browser cache.
Best regards,
Ariel H.0
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