Problems w/ server sync

Daniel Klotz

• June 07, 2021 08:09

Hey,

now we're having problems with deploying another website using server sync method.

The error is 

{

• error: 

   

  {

  • zip: 

     

    [

    • "Zip was not downloaded",
    • "Invalid zip"

    ]

  }

}

but when keeping reloading the page, it says 'Synchronization in processing. It can take some time...'. Reloading again would bring up the first error again and then may switch to the processing sync message again. So it keeps switching back and forth without actually doing anything like building the cache files.

What can we do here? Will send you a link it that helps.

Btw: The server environment is exactly the same as for another project we published earlier this month. We didn't have these problems there.

0

• 

  Permanently deleted user

  • June 08, 2021 08:44

  Hi Daniel,

  Thank you for your message.

  I created a private ticket on this request. You had to receive a notification regarding this by email. Could you send to us in that private message the WP credentials to this site? We will check this problem from the dashboard.

  Best regards,

  Nelea.

  0
• 

  Daniel Klotz

  • June 08, 2021 11:46

  Hi Nelea,

  I have sent you a reply via email containing the weblink.

  But it's about the brizy cloud server sync feature, no WP involved here.

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• 

  Permanently deleted user

  • June 09, 2021 09:36

  Hi Daniel,

  Thank you for your message.

  My colleague, Natalia, informed me that you already solved this problem in the private ticket. Please confirm if everything is working at your end.

   

  Best regards,

  Nelea

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• 

  Mendez Holliday

  • June 17, 2021 12:55

  same issue

  here

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• 

  Permanently deleted user

  • June 17, 2021 14:45
  • Edited

  Hi,

  Thank you for your message.

   Could you please give us more details about the problem you have? Also, please send us the URL link of the site you encounter the issue.

  Best regards,

  Nelea.

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• 

  Max Ziebell

  • July 15, 2021 10:22
  • Edited

  I also have the problem. First my old sync site didn't sync… I deleted all the content and uploaded the connector again (fresh copy)… now I also get the error. https://hypeworkshop.de/

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• 

  Permanently deleted user

  • July 15, 2021 11:23

  Hi Max,

  Thank you for your message.

  I created a private ticket on this request. You had to receive a notification regarding this by email. Could you send to us in that private message the WP credentials to this site? We will check this problem from the dashboard.

  Best regards,

  Nelea.

  0

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