The server returned a "404 Not Found"

KC George

• June 07, 2021 00:56
• Edited

When I publish a custom domain with Brizy Cloud, I get the following message (see the attached image). This seems to indicate that I have successfully published my domain. However when browsing the page http://www.wpkerala.com/, I get a 404 Not Found Error.

This error happened few hour ago when I was testing the publishing feature for another client in the Brizy Facebook community.  All other Brizy Cloud projects in my account are published well and have no problems. (The problem is specific to this domain) 

Can you please look into this? Thank you

 

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• 

  Alex

  • June 04, 2021 14:45

  Hi,

  it seems that you have two A records for this domain: 

  wpkerala.com. 300 IN A 192.64.119.173
  wpkerala.com. 300 IN A 34.237.47.210

  you only have to keep the one from Brizy: wpkerala.com. 300 IN A 34.237.47.210  So please delete the first A record and check again.

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  KC George

  • June 04, 2021 16:22

  Thank you Alex for getting back to me. 

  I deleted the record wpkerala.com. 300 IN A 192.64.119.173. Now it has only wpkerala.com. 300 IN A 34.237.47.210. 

  However when I browse https://www.wpkerala.com/, I still get this error

  Oops! An Error Occurred

  The server returned a "404 Not Found".

  Any other possible reason?

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• 

  Permanently deleted user

  • June 07, 2021 09:12

  Hi George,

  Thank you for your message.

  The problem has been fixed, please confirm that everything is working at your end.

  Best regards,

  Nelea

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  KC George

  • June 07, 2021 09:16

  Yes; https://www.wpkerala.com/ is working well now

  I appreciate your help. Thank you Nelea

  KC George

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  Permanently deleted user

  • June 07, 2021 09:33

  Hi George,

  Great to know that all is working fine on your site now.

  Have a nice day.

  Best regards,

  Nelea

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