I don't have a gear and can't adjust my settings

Rachel Sachs

• June 04, 2021 19:14
• Edited

My project doesnt have a settings gear. When I go to the website it says, "Project was not found."

I am using cloudflare but it doesn't matter whether or not I toggle the proxy. Same result.

URL: fcln-rapc.org

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  Sandra Prunici

  • June 03, 2021 10:40

  Hi,

  Could you please send us the URL link of the site where you encounter this problem? 

  Best regards,
  Sandra

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  Rachel Sachs

  • June 03, 2021 14:13

  fcln-rapc.org

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  Sandra Prunici

  • June 07, 2021 09:15

  Hi,

  Thank you for the URL link. We checked your site and found that you didn't set up the A and Cname record. See here. Could you please, check this article and follow all these steps to set up the A and Cname record?

  Best regards,
  Sandra

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  Rachel Sachs

  • June 07, 2021 14:08

  I already did that. Something isn't connecting properly. I've contacted my hosting company and hopefully they can help adjust settings on the other end, but your response also doesn't answer my question about the missing settings gear.

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  Sandra Prunici

  • June 08, 2021 11:35

  Hi,

  Could you please send us a screenshot of the problem you encounter? Is it a Brizy Cloud project? Or is it a WordPress site? If it is a WordPress site, then the Brizy builder in the WordPress environment looks in such a way https://jmp.sh/ZLlu3Ox. The Settings option is available only in the Brizy Cloud environment.

  Best regards,
  Sandra

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