Builder Error

Neil Parker

• June 01, 2021 21:10

I have zero idea what Brizy is or how to use it as I've inherited a site with some pages built with Brizy. I get this message when trying to open Brizy to edit: 

Sorry, Brizy could not load

Your theme must use the "the_content" filter in order for Brizy to work

No idea what this means.

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  Sandra Prunici

  • June 02, 2021 11:05

  Hi,

  What theme is activated on the WP dashboard? Do you have the latest versions for Brizy Free 2.2.17 and Brizy Pro 2.2.11?

  This problem almost appears when the used theme doesn't have the "the_content" filter for the pages with the "Default" page template. This problem doesn't appear on the pages with the "Brizy Template" page template. Could you please try to change the page template to the "Brizy template" https://jmp.sh/BXh5luL?

  Best regards,
  Sandra

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  Neil Parker

  • June 15, 2021 18:19

  The theme is Lakshmi Lite and I have the most recent version of Brizy Free but don't have Pro. The page has been changed to Brizy template without any changes to what I see: https://tinyurl.com/yhjvku34

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  Sandra Prunici

  • June 16, 2021 10:06

  Hi,

  Thank you for all these details. When you changed the page template to the "Brizy template" and saved the page, did you had the same problem?

  Could you please activate a WP default theme or one of the themes we are recommending here?

  Best regards,
  Sandra

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