404 Not Found

Gideon Leong

• June 01, 2021 00:47

Hi,

I connect my domain to a new Brizy Cloud site. Everything looks good, but it shows a "404 Not Found" error. My domain is www(dot)advergreen(dot)com. 

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  Permanently deleted user

  • June 01, 2021 12:58

  Hi Gideon,

  It has been fixed; please confirm if everything is working at your end.

  Best regards,

  Nelea

   

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  Gideon Leong

  • June 02, 2021 07:19

  Hi Nelea, 

  Thanks! It works now! 

  Could you please help me to check an URL?

  I couldn't create a new page with advergreen.com/about. 

  When I publish this page (advergreen.com/about), it redirects me to my home page (advergreen.com).

  This is weird. I have never created a page with /about before. Why can't I create this page?

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  Permanently deleted user

  • June 02, 2021 08:44

  Hi Gideon,

  I checked your account and find that your project is published through SYNC Server. If you have created a new page, you must re-upload your project to the server.

  Best regards,

  Nelea.

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  Gideon Leong

  • June 02, 2021 08:47

  Hi Nelea, 

  What is SYNC server?

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  Natalia Chitoroaga

  • June 10, 2021 09:36

  Hello Gideon,

  My name is Natalia, Brizy customer support.

  Apologies for this late reply. I've found your last 2 messages in the SPAM folder;  please, make sure you will no reply to this email address: noreply@brizy.zendesk.cm.

  Back to the issue - I gave the wrong information to my colleague Nelea. This project is connected with a custom domain. I check again your /About page and it works correctly, it not redirected to the Homepage. 

  Can you send me a short update about this issue?

   

  Thank you!

  Regards, Natalia 

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