Blog post element
Hi,
Am having an issue with the blog post element, Hover button effect doesn't work, and sometimes featured images are blank.
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Hi,
Could you please send us the URL link of this page? Could you please delete the browser cache or check the site in the incognito mode of the browser?
Just now, I tried to reproduce the problem you reported but all seems to work fine. See here.
Best regards,
Sandra0 -
Hi,
Sandra
As you told me, I Clear the browser cache and checked the site in the incognito mode. It appears that the issue remains the same.
Hear are the below:
Kindly,
Nicholas.
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Hi,
Thank you for the URL links. I checked them and find that for the entire column was added link. See here. Therefore, the column link is added other all elements inside it. For this reason, it isn't possible to see the button hover effect. To see the button effect, I recommend removing the link set to the column.
Best regards,
Sandra0 -
Hi,
I am having issues with the Posts component in which is not displaying posts in the same way it used to.
I have to display posts in descending order but it is only showing them randomly.
I am using brizy cloud the website is www.somosdeltuy.com
Please, kindly help!
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Hi Santiago,
Could you please order the Post by date, see please: https://jumpshare.com/v/xzP3no0TCmtRD28Plkio
In this way, the post will be arranged in the chronological order in which they were added. Hope this will help.
Best regards, Nelea.
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HI, Somehow my post element does not have that option. Watch video Loom Message - 7 December 2021 - Watch Video (https://www.loom.com/share/e31b2abc2eb248d2a9bdd562cc040c22) A
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Hi Santiago,
I do see some console errors on your site. These errors could be happening due to the external scripts you are embedding to your page. Can you please try this?
Remove all external scripts from your page and then save your project. In the front end right click on your website and see if you still find any console error. When all console errors have disappeared, please check if the Post element displays posts randomly or in reverse chronological order. Please see here.
Best regards, Nelea.
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Hi, Thanks for getting back to me so quickly. The only external script we are using is the one from Google Analytics. We have removed everything else. About 2 months ago, we took everything off of the website and the post element had been working well till yesterday. How could this be the reason why the post element is not working properly?
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Hi Santiago,
We have created an internal issue and we will fix it in one of the next updates. Sorry for the created inconvenience.
Best regards, Nelea.
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Hi team, Do we have any updates on this issue with the post element? We have a news portal that shows old news instead of the most recent ones. A
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Hi Santiago,
We are very sorry but the team is still working on this issue, when we will found some results, will inform you here regarding this.
P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.
Best regards, Nelea.
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Hi! My client is really upset because of this. Is there any good updates? A
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Hi Santiago,
We are sorry for this inconvenience but the developer team is still working to fix the issue. Thanks for your patience and for your understanding.
Best regards, Nelea.
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Good morning! Do we have any updates on this issue? Client is not happy! A
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Hi Santiago,
We are sorry for this inconvenience but the developer team is still working to fix the issue. Hope to have an update by the weekend.
P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.
Best regards, Nelea.
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Thank you for the update. A
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Hello there!!! Do you have any updates? On Wed, Dec 22, 2021 at 7:12 AM Santiago Perez wrote: Thank you for the update. A
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Hi Santiago,
Sorry, this issue is not fixed yet. I will let you know when it will be fixed.
Best regards, Nelea.
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Hi there! Any updates on this? Are you actually planning on fix it?
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Hi Santiago,
I understand this is a time-sensitive bug. The team is working on it and we will try to fix it in the near future. However, it is not the easiest task and we need more time. This is a time-consuming task. Thanks for your patience and for your understanding.
Best regards, Nelea.
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