Preview and publishing of web stories don't work
Hi,
if I click the preview button or download HTML of my finished and saved web story, Brizy opens the start creating page. Then if I click the button "Start creating", the page will be redirect to https://www.brizy.cloud//www.brizy.cloud/projects/........... and displays the message "Failed to fetch api data".
Best regards.
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Hi,
My colleague Natalia, informed me that you have a private ticket and there you already was informed that we checked the stories from your Brizy Cloud account and all worked fine. Could you please check and confirm if all is ok?
Thank you!
Best regards,
Sandra0 -
Hello Sandra,
no it don’t work.
I send an answer and attached the desktop video file to Natalia Chitoroaga.
You can also see the video here:
https://test48.de/brizy_webstories_not_work.mp4
Best regards
Michael Zwokbenkel
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Hi,
Thank you for the update. We will investigate deeper this problem and will come back with an answer in the private ticket.
Best regards,
Sandra0 -
problem with story build. https://www.brizy.cloud/projects/7165906/editor/external_story/0
Failed to fetch api data. story: https://lkimseycv.brizy.site/
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Hi L.Kimsey,
I'm sorry for this inconvenience.
I was informed by the team that this problem will be fixed in a couple of hours.
Thank you for your understanding and patience.
Best regards,
Nelea.
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Hi L.Kimsey,
The problem was fixed, can you please check now?
Best regards,
Nelea.
0
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