SSL certificate not available

Techbricks Team

• June 10, 2021 09:28

Hi there,

I have 2 websites published via custom domain on my Brizy Cloud dashboard and none of them seems to have an SSL certificate. The first website (http://www.flexygrid.com) was published months ago, while the second one (www.lokit.it) only a couple of minutes ago. How can I solve this issue?

Thank you in advance,

Melania

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  Permanently deleted user

  • June 10, 2021 11:53

  Hi Melania,

  Thank you for your message.

  Could you please send us a screenshot of DNS settings from your custom domain provider?

   

  Best regards,

  Nelea

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  Permanently deleted user

  • June 11, 2021 09:51

  Hi Melania,

  Thank you for the screenshot. We wanted to see the DNS settings from your custom provider panel, not from Brizy. However, for both projects, you have AAAA record that should be removed.

  1. flexygrid.com. 3600 IN AAAA 2001:41d0:301:11::302.
  2. lokit.it. 3599 IN AAAA 2001:41d0:301:11::28

  Please remove them, after a couple of minutes, SSL certificate should be generated and published for both sites.

  Best regards,

  Nelea

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