Brizy Cloud- sub menu not showing inlive mode

Support Webleman

• June 08, 2021 12:30

Hi,

The sub menu not showing in live mode

https://www.loom.com/share/2176c0a8036d46548fa42b4a3926f5eb

Best regards

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  Alex

  • June 08, 2021 20:43

  Hi,

  Before inspecting the problem on your project can you please confirm that there are no external codes or js scripts on the site that could influence this? In other projects from the same account do you have the same problem?

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  Support Webleman

  • June 08, 2021 21:22

  Hi,
  
  I confirm  that there are no external codes or js scripts on the site, it's a new project under construction.
  We don't have the same problem in other projects from the same account.

  
  This is the first time that we have encountered this problem
  
  
  

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  Alex

  • June 09, 2021 19:43

  Thanks for confirming. I sent your project to the development team and it is now under inspection. I will get back to you with a message as soon as I have an update in this regard.

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  Support Webleman

  • June 09, 2021 21:36

  Hi,

  Thank you in advance and looking forward to your reply.

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  Alex

  • June 11, 2021 09:01

  Hi,

  thank you for your patience. I still have no news about your project. I hope to come back with an update by the weekend.

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  Support Webleman

  • June 15, 2021 13:39

  Hi,

  Do you have any news regarding the problem?

   

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  Alex

  • June 16, 2021 20:16

  I checked our internal desk to see the issue status, but I don't see any news. However, I've checked your site again and the menu is working now: https://jmp.sh/n5ZIQjR

  Could you please clear the cache and try again? Maybe the problem has been solved but forgot to update the issue status.

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  Support Webleman

  • June 17, 2021 14:06

  Hi,
  
  yes, our problem is solved
  
  Thank you

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  Alex

  • June 17, 2021 22:40

  I'm glad to hear that.
  Let us know if you need anything else.

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