Strange font in dashboard

Christopher Boakye

• June 08, 2021 10:57

there is an odd looking font loading in the brizy dashboard.

0

• 

  Permanently deleted user

  • June 08, 2021 17:29
  • Edited

  Hi Christopher,

  Thank you for getting in touch with us.

  Could you please tell me what browser are you using? If you change the browser or the device will you encounter the same problem? When you access our site https://www.brizy.cloud/ do you have the same font as in the Brizi cloud dashboard?

   

  Best regards,

  Nelea.

  0
• 

  Christopher Boakye

  • June 08, 2021 17:35

  Hi Nelea. I'm using google chrome. Everything is fine in Safari and Firefox. I tried restarting my computer and clearing the cache but the font is still distorted.

  0
• 

  Christopher Boakye

  • June 08, 2021 17:56

  And everything is fine on the https://www.brizy.cloud/ website

  0
• 

  Natalia Chitoroaga

  • June 15, 2021 09:53

  Hello Christopher,

  Thank you for your reply. I made an issue for the team, they will look into this issue. 

  As soon as I will have some details - I will leave a comment here.

   

  Thanks!

  Natalia 

  1
• 

  Christopher Boakye

  • June 20, 2021 16:23

  I noticed that on the brizy pro website (brizy cloud is totally fine) the strange font appears there as well. It is in the title text. 

  0
• 

  Sandra Prunici

  • June 21, 2021 13:10

  Hi Christopher,

  Thank you for informing us about this inconvenience too. We updated our team about this problem and they will investigate it too. 

  Best regards,
  Sandra

  1
• 

  Sandy B

  • June 21, 2021 16:13

  we continue to have the same problem as well  it seems it happen when brizy did their update

  we are using chrome.   

  did the same procedures as chris did,  I did notice  fonts were fine,,  when using Chrome incognito

   

  1
• 

  Sandra Prunici

  • June 22, 2021 09:40

  Hi,

  Thank you for your message! We are working on this issue and strive to fix it as soon as possible. In the meantime, could you please delete the browser cache and check it again?

  Best regards,
  Sandra

  1
• 

  Christopher Boakye

  • June 28, 2021 15:19

  I cleared my cache but the font is still the same in chrome.

  0
• 

  Sandra Prunici

  • June 29, 2021 09:34

  Hi,

  Thank you for updating us regarding this. We are inspecting this problem and strive to find the solution for it as soon as possible. When we will receive some news, we inform you immediately about this.

  Best regards,
  Sandra

  1
• 

  Christopher Boakye

  • July 09, 2021 12:01

  Can we expect the google chrome font issue to be resolved during the next brizy cloud update? 

  0
• 

  Permanently deleted user

  • July 09, 2021 12:44

  Hi Christopher,

  Thank you for your message.

  Do you have a Vmaker add-on? If you have, please turn it off. There is an issue between Brizy and Vmaker chrome extension.

  Best regards,

  Nelea.

   

  1
• 

  Christopher Boakye

  • July 12, 2021 18:45

  Oh Wow, that fixed it. Thanks so much 😄

  0
• 

  Permanently deleted user

  • July 12, 2021 19:50

  Hi,

  Great to know that everything works fine

  Please let us know if you have any further questions.

  Best regards,

  Nelea.

  1

Please sign in to leave a comment.