Media not showing and images not working

Matthieu Morin

• May 21, 2021 05:06
• Edited

Hey, my images started to disappear last month, I instead get the typical icon in the corner of the image box. Every image loads fine in the media panel in Wordpress itself, but when I go into the editor, just some basic images appear and the rest I can't even select, when I am trying to apply any image as a background for example. It worked fine before April...
I'll be glad for help, obviously cannot post a screenshot of my media because of copyright issues.

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  Alex

  • May 21, 2021 09:18

  Hi,

  Can you please confirm you have this issue with the latest Brizy versions - Free 2.2.16. and PRO 2.2.11? Also, do you have the same problem if you disable all your external plugins? Do you have any errors in the browser console?

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  Matthieu Morin

  • May 21, 2021 16:22

  Hey, I just resolved the issue, it was indeed with 2.2.16 free version.
  The problem was with the plugin polylang and incompatibility with it, when you have translation of media. To anyone struggling with a similar problem - go to polylang settings and disable media translations.
  
  The default language works fine, but I think it messes up the directory of the ones that are translated and Brizy then can't find it.
  
  Thx for the help though.

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  Alex

  • May 24, 2021 21:45

  Hi,

  thank you for your update. That is the meaning of a community, to help each other ❤️.

   

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