Issues with contact form

Wojciech Szałkiewicz

• May 20, 2021 14:12

Hi,

I have a problem with the contact form. After filling in the data, clicking send, a message is shown that the form has been sent, but nothing is sent to the inboxes.

A few weeks ago, the forms were working fine.

I have the latest versions of brizy, the form should be sent from wordpress.

greetings

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  Alex

  • May 21, 2021 09:15

  Hi,

  Did you check the Spam folder? Are messages sent if you use another contact form plugin? for example Contact Form 7?  Also please confirm that we are talking about the latest Brizy versions - Free 2.2.16. and PRO 2.2.11. Once confirmed, I will create a private ticket for you and we will inspect the issue on your dashboard.

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  Wojciech Szałkiewicz

  • May 21, 2021 09:52
  • Edited

  Yes, i check spam folder and is nothing there.

  Edit:

  I check contact form. Nothing was send, and message was there is something wrong.

  Yes, i have the latest versions - Free 2.2.16. and PRO 2.2.11.

   

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  Alex

  • May 24, 2021 21:39

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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