Unable to preview pages, it all leads to homepage.

Joel Eduardo

• May 18, 2021 04:21

This is new, haven't had issues before and other sites I am working on doesn't have this issue, only this site so far. www.jpsunho.com
All pages when I click preview just redirects to the homepage. I've read all similar issues before asking and followed instructions ie. deleting/refreshing browser cache, doesn't seem to work. Any tips on fixing this. Thanks heaps!

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  Sandra Prunici

  • May 18, 2021 10:25

  Hi,

  Could you please check if the pages from the site are published and not saved in the Draft? If the page is saved in the Draft, it can't be accessed to be previewed. To publish a page, you can open the editor mode of the page and set it with the "Published". See here.

  I opened the URL you send us but I couldn't find some links to pages to check them. If you published all pages and all of them are marked with green https://jmp.sh/95hStmK but you still have this inconvenience, could you please send us the URL link of a page?

  Best regards,
  Sandra

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  Joel Eduardo

  • May 19, 2021 05:03

  Hi Sandra,
  
  All pages are 'Published' and are marked green.
  
  Here are a few pages for you to check
  www.jpsunho.com/home

  www.jpsunho.com/about
  
  Two of the cloud websites I am working on now have the same issues. I can edit pages but its when I preview it loads a different page - all to homapage.
  For example. I am editing contact page. I click preview, the page reloads to 'home' page even though URL at the browser window say www.jpsunho.com/contact I am not actually seeing the contact page content but the home page content. Its the same for all other pages. Its the same for the other website www.thepaperrepublic.com

  Hope to fix this soon
  
  Regards
  Joel

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  Sandra Prunici

  • May 19, 2021 13:43

  Hi Joel,

  How did you publish these 2 sites? What method did you use? If you published these sites with the 3rd-Party Free Hosting, Server Sync or Export HTML, could you please check if you didn't activate the Maintenence mode?

  Best regards,
  Sandra

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  Joel Eduardo

  • May 19, 2021 14:28

  Hi Sandra,
  
  It's published with the option of using my custom domain with the dns pointed to the domain (securely hosted by Brizy)
  
  While working on the site, a 'coming soon' page is temporarily set as homepage (with no navigation menu to hide the rest of the site) while the rest of the pages are being filled with content.
  
  Regards
  Joel
  
  
  

   

   

   

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  Joel Eduardo

  • May 19, 2021 15:27

   

  Hi Sandra, please check the screen capture to get  a better idea.

  https://jmp.sh/z6NtZ9C
  
  Regards
  Joel

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  Sandra Prunici

  • May 20, 2021 10:21

  Hi,

  Thank you for all these details. We checked the project and found that you have created and published the "Comming soon" page https://jmp.sh/vK7dUuR. At the moment, our team are working on the "Comming soon" pages and functional. Therefore, the function is working but we still didn't create the right interface for this. Therefore, your coming soon page appears on all pages when they are previewed. It is normal behaviour when the site activates the Coming Soon page. 

  If you want to preview all other pages from the site, we suggest saving as a draft the Coming soon page. See here. 

  Let us know if we can help you with something else!

  Best regards,
  Sandra

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