Pro plan and sub account

Jérôme Birembaut

• May 17, 2021 08:34

I have a brizy pro personnal account and I can't access the sub account. It asks me to upgrade to create one. I saw that there was a sub account included in the pro plan. Can you help me to activate it?

Thanks a lot

jerome@colau.co

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  Permanently deleted user

  • May 18, 2021 06:42

  Hi Jerome,

  In Brizy Personal you don't have the option to create more sub accounts, you only have one account. If you want to create other sub accounts, I can recommend to upgrade your package to Studio.

  Best regards,

  Nelly 

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  Jérôme Birembaut

  • May 18, 2021 13:34

  Hi Nelea,

  I insist, but it's well notified that in the pro personal account, it's included a sub account (see attachment)

  Please tell me how to activate this feature please

  Thanks

  Regards 

  Jérôme

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  Sandra Prunici

  • May 18, 2021 17:04

  Hi,

  I'm sorry if this creates some misunderstanding but with 1 sub-account, we want to highlight that you can have access to only one account and it isn't possible to create some more sub-accounts. In only one sub-account you can be the owner. See here a small explication.

  Best regards,
  Sandra

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