Images not showing on mobile

Matthew Gibbons

• May 15, 2021 14:45

Hi, 

I have an issue with one of my client's websites where images are not showing up on mobile (they are not there at all by the look of it in the mobile view editor so it's not just that they are hidden). 

Take a look at this page:

https://www.sbbeautyandaesthetics.co.uk/dermaplaning/

As you can see there is the image to the right of the What is Dermaplaning? text on desktop but this doesn't appear on the mobile editor and therefore on mobile devices when you browse the site. 

I have tried upgrading to the latest version and have even rebuilt that part of the page, to no avail. 

Looks like a bug to me. Please advise urgently. 

Matt

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  Sandra Prunici

  • May 17, 2021 13:28

  Hi,

  Thank you for all these details. We checked the site you send us and found that the image is displaying fine on mobile mode. See here. Did you make some changes? Could you please confirm if all is working correctly on you too?

  Best regards,
  Sandra

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  Matthew Gibbons

  • May 17, 2021 15:11

  Hi Sandra, 

  Sorry, I found the issue. It was user error on my part. I forgot to update this ticket. 

  Matt

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  Sandra Prunici

  • May 18, 2021 09:13

  Hi,

  Great! Thank you for informing us!

  Best regards,
  Sandra

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