Images not loading

Glen Barcelo

• May 15, 2021 01:11

Hi,

I am having trouble finding the problem and would appreciate some insight. I have the Brizy Wordpress plugin and cannot load images on the page or in the editor. After seeing this post, I suspect something is wrong with my permissions/configuration because it seems like the Brizy plugin cannot save the images to the server (...?brizy_media=d03-coffee... 404 Not Found). I set up the server from scratch and new to LAMP and Wordpress so I'm at a bit of a loss where to look. The server has apache pointing to multiple wordpress websites in /var/www/ (3 different installations). Am I looking for help in the wrong place?

 

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  Alex

  • May 15, 2021 17:26

  Hi,

  Not that it would be wrong, but with permissions settings, would be right to contact the hosting provider. You should have 755 for folders and 644 for files. Ask your hosting provider if they are set up correctly.

  btw: can you please confirm that we are talking about the latest Brizy versions - Free 2.2.15. and PRO 2.2.10? 

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  Glen Barcelo

  • May 15, 2021 18:35

  Hey Alex,

  This is an unmanaged server, so I'm the one that set up everything, including the permissions. It's also possible I've messed up some configuration that wordpress doesn't like. Definitely open to suggestions there. I've tested 777 permissions on the entire directory and its subfolders and files after restarting httpd; it hasn't worked. I am using the latest versions for both plugins, and I tested after reinstalling both plugins and disabling all others. Thanks very much for your attention on this, it is very appreciated.

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  Alex

  • May 17, 2021 14:39

  Hi,

  thank you for investing time in this. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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