Brizy Cloud - Site Dissappeared

Cj Lawrence

• May 11, 2021 12:14

Hi,

The site that I have been working on in Brizy Cloud only gives 404 errors when I try to edit it. I have cleared my browser cache. Sites were made while logged in to my Brizy Pro account. The site doesnt have the temp domain assigned to it anymore. Are you able to fix the error or what can I do to recover the site? And how do I avoid this happening in the future? Which browser is best for working with Brizy cloud sites?

Thank you.

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  Permanently deleted user

  • May 12, 2021 13:37

  HI,

  Problem was fixed, please clear browser cache and try again to open your project. 

  Regards,

  Nelly 

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  Cj Lawrence

  • May 12, 2021 13:43
  • Edited

  Hi, 

  Thank you very much. I still get an error when I switch to draft and then publish, when I preview the page it says I must create a new page. 

  Now the site is live, I cannot have it live yet. Only to be previewed. Is this possible? 

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  Permanently deleted user

  • May 13, 2021 07:12

  Hi 

  This is not a problem, but there may be a browser cache issue. So please test the site in incognito browser mode. Do you see the same inconvenience?

  Regards,

  Nelly

   

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  Cj Lawrence

  • May 13, 2021 11:32

  Thank you. 

  It is working now. I have switched over to Firefox browser. It seems that the issue comes about when using two different browsers on different PC's. I will keep an eye on the issue when publishing of pages and previewing them. 

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  Permanently deleted user

  • May 13, 2021 11:39

  Hi ,

  Great to know that all is fine now! 

  Have a nice day,

  Nelly 

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  Cj Lawrence

  • May 13, 2021 12:15

  Hi Nelly,

  Thank you so much for all the help. 

  Have a great day!

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