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Header issue

Ahmed O Balfaqih

I used one of the header block menu that came with Brizy Pro, but instead of putting at the top of my page, I put it below the Hero (second block). See Courses Reviews – Balfaqih.com | The only geek in the village

But at my Home page, the same menu appears at the bottom of my page see Balfaqih.com | The only geek in the village

 I would go back to my Home page and re-arrange the block back to the second block where I want it. It will remain there until I go and edit any other page or template in the website. It will move back to the bottom of the page as in the Home page. All other pages or templates, the menu will stay in the same place. 

What is that?

Thank you. 

 

 

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Comments

5 comments

Date Votes
  • Sandra Prunici

    Hi,

    Do you have the latest versions for Brizy Free 2.2.16 and Brizy Pro 2.2.11? Could you please clean the site and browser cache? Do you receive the same problem? Is the header set as global? How many global blocks you have on the homepage?

    Thank you!

    Best regards,
    Sandra

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  • Ahmed O Balfaqih

    Hi Sandra,

    - Yes, I have the latest version. 

    - The issue takes place regardless of the browser I use, Chrome, Edge or Firefox.

    - Yes, the header is set to global. 

    - I have 3 blocks. Hero, header, and footer. 

    As I said, I go back and edit my Home page, re-arrange the header back to where I want, I save. And it will be where I want it to be. If I edit my blog template, save and exit, my menu header in my Home page only goes to the bottom (above the footer). 

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  • Sandra Prunici

    Hi,

    Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
    I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

    Thanks!

     

    Best regards,
    Sandra

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  • Ahmed O Balfaqih

    Hi Sandra,

    The email said it was a bug and it will take 3 days to fix. I do not mind waiting. The website I created was for me to learn WordPress and compare it to Joomla. After watching some of your colleague's webinars, I decided to invest in Brizy as a token of appreciation for your company efforts. I still need to add more course reviews. Fortunately, I have written about them on LinkedIn and Quora. Once I think I have it ready, I will let my friends know. :)

    Take care. 

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  • Sandra Prunici

    Thank you for your kind and motivational reply. We really appreciate all you are doing! It is very important for us.

    I'm sorry for the inconvenience you found with the footer global block. Unfortunately, we can't reproduce it on our sites and wanted to test it on your environment to find the cause and try to find a fix for it. We write that we need 3 days because, for such problems, we need to collaborate with our developers and testers. Therefore, this type of work can take approximately 3 days, this delay depends on the complexity of the issue.

    If you want to share with us in that private ticket the WP credentials of your site, we will check this problem and will inform you about our investigation.

    Thanks!

    Best regards,
    Sandra

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