Horizontal scrollbar shows up when the menu is added.

Jae Tan

• April 30, 2021 18:25
• Edited

Hi,

Sorry to bother you again. I wish there wasn't so much problem.

I realized that I have a horizontal scroll bar when I add the menu to the header. This header is from the block library and I have not made any settings to it. I thought it might be the size of the menu so I tried it with a menu with only 2 tabs but the scroll bar is still showing? Any idea what is going on?

https://jumpshare.com/v/FhgNZRb7cQJYzIpsvLwG

This is the website - https://trustedu.plexial.io. I realized that for empty pages, it is fine (https://trustedu.plexial.io/assessment-tools/). However, once I add anything to it, even a simple text box. The scroll bar shows up again.

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• 

  Sandra Prunici

  • May 04, 2021 08:14

  Hi,

  Thank you for all these details. Unfortunately, I couldn't reproduce the problem you reported. See here. Could you please check if you have the latest updates for Brizy Free 2.2.13 and Brizy Pro 2.2.9? Could you please try to delete the browser and site cache?

  Best regards,
  Sandra

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• 

  Jae Tan

  • May 04, 2021 09:04
  • Edited

  Hi Sandra, I have added a CSS code to hide the scrolling.

  body {

  overflow-x: hidden !important;

  }

  It is working fine now but I have not found the root cause of the issue. I have temporary remove this code now, you can have a look - https://trustedu.plexial.io. Yes, I am using the latest version of Brizy.

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  Sandra Prunici

  • May 05, 2021 08:49

  Hi,

  Thank you for all these details. I checked now the URL link you send us but I didn't encounter the problem. See here in the Chrome browser and here in the Sfari one. If you re-added the code and still encounter this problem, could you please temporarily deactivate all external plugins (except Brizy Free and Brizy Pro) and activate the Twenty Nineteen theme? Do you receive the same problem? 

  Best regards,
  Sandra

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• 

  Jae Tan

  • May 05, 2021 08:59

  Hi Sandra,

  The issue was with the theme indeed. It is fine after switching back to the 2019 theme. I've realized the same problem after updating the theme on my other website built with Brizy. Thank you for your time to respond. The issue has now been resolved. Thanks!

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  Sandra Prunici

  • May 05, 2021 15:11

  Hi,

  Thank you for updating us regarding this issue! Great to know that all is working fine now!
  Let us know if we can help you with something else!

  Best regards,
  Sandra

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