SSL dont working
The site www.consultor.ml made with Brizy Cloud don't have SSL. I only connect it with CNAME not with an A record. Until this days, the site was working fine. Thanks in advance!
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I asked for help from tech support three days ago, and no one has contacted yet. Can someone please review the problem?0
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Hi Leandro,
I'm sorry for the late response. These days we celebrate Easter (we are Orthodox) and for this reason, we had some free days. I'm sorry for this inconvenience.
Could you please check if you have published the Cname and A record like is recommended in this article? Could you please send us a screenshot of how is set up the Cname and A record in the domain registration? Could you please check if you didn't register the AAAA record? If you have such a record, could you please remove it?
Thank you!
Best regards,
Sandra0 -
It is one of the first page I made with Brizy Cloud, and it is only connected with CNAME (before A records were enabled). Until about a week ago it was working fine.
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Hi,
Thank you for all these details. From your screenshot, I found that the A record wasn't set up. Could you please register the A record too? See this article, to find how you can do this.
Best regards,
Sandra0 -
I tried to connect to an A record a while ago, but email fails. Anyway I always used it with CNAME and have had no problems so far. Now is it mandatory to use it with an A record?
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Hi,
Your A record allows these DNS servers to have the IP address that corresponds to your domain name. The “A” in “A record” stands for address. Therefore, yes, it is mandatory to register also the A record.
Best regards,
Sandra0
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