'Something went wrong with the project'

FM BOOT

• April 30, 2021 06:12

Hi,

Since yesterday the Brizy Pro (lifetime) editor on my website gives the message 'Something went wrong with the project' when I want to edit a page. 

When I search on this forum I come to the conclusion that this a general error. Could you help me to find out what's going wrong?

If I visit the Settings page of Brizy in Wordpress, I see that the field for the licence is blank. Also when I activate my licence and refresh...

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  Sandra Prunici

  • April 30, 2021 11:14

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Could you also check if you have the latest updates for Brizy Free 2.2.13 and Brizy Pro 2.2.9? Did you activate the license key like it is said in this article?

  Thank you!

  Thanks!

   

  Best regards,
  Sandra

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