Contact form

Ove Klintman

• April 29, 2021 12:53

Hi there!

We have a issue with the contact forms. When you press "SEND" it took a lot to send it and show the "Message Sent!". Also the form doesn't show the typical lading clock.

How can we fix this?

Thanks!

0

• 

  Sandra Prunici

  • April 29, 2021 14:41

  Hi Ove,

  Could you please check if you have the latest Brizy Free 2.2.13 and Brizy Pro 2.2.9 version? Could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you have the same problem?

  Could you send us the URL link of the page where you encounter this problem? Did you add the File field to the form? Could you please check if the Upload Max file set to the form doesn't exceed the Maximum Upload File Size of the site? 

  Best regards,
  Sandra

  0

Please sign in to leave a comment.