brizzy builder

Rick Sanchez

• May 14, 2021 17:00

I dont know what happened , the builder was working fine and now its all messed up. I cant activate my license! was working godo now i cant get any thing done. Theres no support i can email ? Chat ? 

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  Alex

  • May 15, 2021 16:54
  • Edited

  Hi,

  Can you please confirm that we are talking about the latest Brizy versions - Free 2.2.15. and PRO 2.2.10? If you don't have the latest versions and can't update them for any reason through the WordPress dasbhoard, I recommend manually updating the plugins: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

  btw: Do you have the same problem if you disable all your external plugins?

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  Rick Sanchez

  • May 17, 2021 22:50

  updating is not working. The license key is in the settings and i can not change it. I tried to deactivate it and it does nothing. I tried to install a new pro xip file and it does nothing. Very annoying . 

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  Alex

  • May 19, 2021 15:15

  Hi Rick,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

   

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