Brizy wont load

Joseph Nguyen

• May 14, 2021 09:01
• Edited

Please, need help asap, brizy has been causing me alot of trouble, it stopped working on my desktop so i switched over to my laptop assuming it was just my desktop (brizy doesnt stop loading). I tried everything,

* I uninstalled brizy and reinstalled it

* cleared all the cache on my browser

* deactivate every plugin and still didnt work

* My theme is seedlet and a blank canvas as the child theme

Im out of ideas and need help, a private ticket would be great

 

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  Alex

  • May 15, 2021 16:26

  Hi Joseph,

  can you please confirm that we are talking about the latest Brizy versions - Free 2.2.15. and PRO 2.2.10? Once confirmed, I will create a private ticket for you and we will inspect the issue on your dashboard.

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  Joseph Nguyen

  • May 16, 2021 04:25

  I do not have the pro version, but I am on version 2.2.15. For some reason, i was able to edit my pages with brizy yesterday but today it stopped working.

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  Alex

  • May 17, 2021 14:58

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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