template editor not viewing correctly

Shane Serra

• May 11, 2021 13:10

Has anyone ran into an issue where the the template editor is not displaying correctly, however if you choose the Brizy Template and then reset to the default template the editor shows the page correctly?

https://www.screencast.com/t/xKnA8XHZ4q

However we also have experience an issue where the editor will not load at all.  Just shows the circles spinning endlessly.  We have over come this issue by reinstalling Brizy, yet the issue keeps returning.

Hopeful for some guidance or any ideas, thank you!

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  Sandra Prunici

  • May 12, 2021 08:21

  Hi,

  When is used the Default template as a Page Template, then is applied the theme layout and structure. Therefore, the page is structured into 3 parts which are theme header, theme container (btw where is added also the Brizy container) and theme footer. For this reason, the template is looking in such a way https://jmp.sh/cpiIoPC and this is normal behaviour. When is used the Brizy template as a Page template, then the page is a structure only by the Brizy layout without theme components.

  After you change the Page template from Brizy Template to the Default one, we could find that it isn't some differences and I suppose that it is a site cache question and visually the template page didn't apply correctly for the moment.

  If you don't want to display the theme details as header, container and footer, I can suggest using the Brizy template as a Page template.

  You also mentioned a problem where the editor doesn't load properly, could you please confirm if now all is working fine or you still face this problem?

  Thanks!

  Best regards,
  Sandra

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