Editor will not open

Shane Serra

• May 11, 2021 04:14

I have a very strange issue.  The editor will not open.  It is stuck on the swirling circles.  I have found the following log.

The issue seemed to show up after doing some site edits.  I have tried multiple browsers and deleted cache.  I did update all the plugins, including Brizy and the site fixed and was working for a bit, then the issue reoccurred.

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lord77.xpertzpress.ca root@mtl103 [/home/xpertzp1/public_html/lord77/wp-admin]# less error_log [11-May-2021 02:55:39 UTC] WordPress database error Table 'xpertzp1_wp105.wpuo_brizy_logs' doesn't exist for query SHOW FULL COLUMNS FROM `wpuo_brizy_logs` made by do_action('wp_ajax_brizy_remove_lock'), WP_Hook->do_action, WP_Hook->apply_filters, Brizy_Editor_API->removeProjectLock, Brizy_Admin_AbstractApi->verifyNonce, Brizy_Logger->error, Brizy_Logger->log, Brizy_Logger->write_log ########### Also we have found "TypeError: e.Brizy is undefined" browser console error, related to "brizy-pro" plugin: https://paste.websitehostserver.net/aHl0b3JfdmFuCg_2021-05-10_23-04-49_lrVnF1Cv3t

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  Permanently deleted user

  • May 11, 2021 16:55

  Hi,

  Thank you to getting in touch with us.

  Could you please check if you have the latest Brizy Free 2.2.13 and Brizy Pro 2.2.9 version? Also, please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate the Twenty Nineteen theme. 

  Best Regards,

  Nelly

   

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