Custom domain deleted and not reflecting

Mustafa Atta

• May 09, 2021 10:14

Hello 
We deleted this custom domain, jobsatnoon.com but still not reflecting on our account, so when i tried to create another custom domain I have no option but to upgrade while I'm still having one more in my available 3

Would you please check and remove that jobsatnoon.com so I should be able to create another custom domain. 

 

thank you

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  Sandra Prunici

  • May 11, 2021 15:47

  Hi,

  Thank you for all these details. We informed our developers about this inconvenience and they are investigating and searching for a solution. Please, allow us a bit more time. When we will receive a notification from our team we will announce it too.

  Thank you!

  Best regards,
  Sandra

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  Sandra Prunici

  • May 12, 2021 14:52

  Hi,

  I received a notification from the team and they informed me that already fixed this problem. Now, you can register the third custom domain. 

  Best regards,
  Sandra

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  Mustafa Atta

  • May 17, 2021 07:23

  Hi Sandra,
  Thank you, 
  I registered my custom domain and still no data found for more than 24 hours now, would you please check that and try to expedite it.

   

  thank you 

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  Mustafa Atta

  • May 17, 2021 12:39

  Hellos, 
  now it's reflected but not secured, will you deploy certificate from your side ?

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  Sandra Prunici

  • May 17, 2021 15:44

  Hi,

  If you wait 24 hours and the SSL still doesn't add, could you please send us the URL of this site? We will check it.

  Also, could you please check if you set up the A record and Cname record in the way it is described here? Could you please send us a screenshot of how did you configure these record in the domain registration?

  Thanks!

  Best regards,
  Sandra

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  Mustafa Atta

  • May 18, 2021 10:15

  It's working perfectly now, thank you so much

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  Sandra Prunici

  • May 18, 2021 13:06

  Hi,

  Great! Thank you for confirming this with us!

  Best regards,
  Sandra

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