I paid for the Pro version but can't use Wordpress

Brittainy Nin

• May 06, 2021 23:44

Hello,

 How do I set up wordpress so that I can use woocommerce. I have signed up for the Pro package, but don't see the option available. 

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  Gabriel

  • May 07, 2021 09:13

  Hi,

  Thank your for the message.

  Could you please check if you have installed the WooCommerce plugin? To be able to see and access the WooCommerce elements inside the Brizy builder, you have firstly to install and activate the WooCommerce in the dashboard. In this article https://docs.woocommerce.com/document/installing-uninstalling-woocommerce/ you can find how to install and activate the WoCommerce plugin.

  Best regards,

  Gabriel

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  Brittainy Nin

  • May 07, 2021 15:13

  Hello,
  My first problem Is that I try to access WordPress and it tells me that I need to pay for a subscription. So it does not give me the option to install any plug-ins. Please tell me how I can access WordPress.
  Thanks

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  Sandra Prunici

  • May 11, 2021 07:46

  Hi,

  Could you please send us a screenshot of the error you encounter when trying to add a new plugin?

  Thanks!

  Best regards,
  Sandra

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