Unable to edit page wordpress after update

Jeffrey Miller

• April 20, 2021 19:14

I updated to Brizy Pro 2.2.9 and have Brizy 2.2.13. I have Wordpress version 5.7.1.

When I attempt to edit a page I never move past the loading screen. The circles spin forever. 

Please advise. 

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  Alex

  • April 20, 2021 20:28

  Hi,

  Can you please confirm you have the same problem if you disable all your external plugins? Do you have any optimization plugins?

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  Jeffrey Miller

  • April 21, 2021 15:20

  I deactivated all plugins that I was operating with. The page and editor still won't load. I am not running any optimization plugins at this time. I am running mainly plugins for WooCommerce and Infusionsoft/Keap. 

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  Alex

  • April 22, 2021 08:16

  okay. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Durand Robinson

  • September 23, 2022 15:19

  Unfortunately I'm in the same boat. I only have brizy and brizy pro plugins activated and still only get the spinning circle icons when I try to choose to edit with brizy. Please advise.

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  Permanently deleted user

  • September 23, 2022 15:45

  Hi Durand,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Regards, Nelea.

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  Durand Robinson

  • September 23, 2022 15:54

  dur......@gm.....om 

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  KC George

  • September 23, 2022 16:11

  Please also specify your WP Dashboard login URL

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