Something went wrong with the Project

Completed

Yasmin Mubarak

• May 06, 2021 02:26

I cannot edit any pages with Brizy builder, I get the error "Something went wrong with the Project". I'm developing the site for a client.

How do I fix this issue?

FYI Information as below:

Brizy version: 2.2.13
Brizy Pro: 2.2.9
WP version: 5.7.1

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  Alex

  • May 06, 2021 09:55

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Alejandra Sanz

  • May 12, 2021 18:31
  • Edited

  I have the same problem with a client website, how i can take a support ticket?

  www.exxsa.cl

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  Alex

  • May 13, 2021 16:28

  Hi Alejandra,

  Can you please confirm you have this issue with the latest Brizy versions - Free 2.2.14. and PRO 2.2.10?  Once confirmed I will create a private ticket for you and inspect the issue on your dashboard. 

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  Eric Cheng

  • November 18, 2021 02:09

  I'm having the same problem.

  Brizy version: 2.3.20
  Brizy Pro: 2.3.14
  WP version: 5.8.2

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  Permanently deleted user

  • November 18, 2021 08:02

  Hi Eric,

  Thank you for your message.

  Please update the Brizy Pro plugin to the latest version - 2.3.15. Then please check if the problem still persists.

  Best regards, Nelea.

   

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  Eric Cheng

  • November 18, 2021 08:06

  Hi Nalea,
  
  Still having the same problem. Any other potential solutions?

  Eric

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  Permanently deleted user

  • November 18, 2021 08:10

  Hi Eric,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Natalia Chitoroaga

  • November 18, 2021 11:32

  Fixed, it was a WordFence issue for @Eric Cheng. 

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