Created account and lost my guest project

Katharina Bacher

• April 19, 2021 08:31

Hi,

First of all congratulations on the great product! It's really easy and helpful. :)

I just made a project for testing it as a "Guest" and decided to create an account assuming that what I did would be automatically transferred but, nothing is there anymore.

Tried to contact you privately but I can't find any option. 

This is the published website: https://quince6117899.brizy.site/

Can you transfer it to my account? Thanks

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  Alex

  • April 19, 2021 20:49

  Hi,

  Thanks for your kind words and I really want to help you, but unfortunately we can't. I saw that you have a page with 4 sections, so the quick solution will be to recreate this page, especially since you have all the styles and page structure.

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  Katharina Bacher

  • April 20, 2021 07:39

  Oh! That's a pitty, but sure I'll try and start again.

  But it was really not clear what I should do to keep my project after registering... Or is there no way to do it?

  Important feedback for future customers: Please clarify this!

  Thanks for the answer Alex

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  Alex

  • April 20, 2021 19:27

  Hi,

  Yes, I know we need improvements in this regard. The guest account is for testing only, so you can't move the created project to a registered account. We will make adjustments in this regard.

   

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