PROBLEM WITH FONT

Aldo Nicotra

• April 16, 2021 13:18

Dear All,

We have a problem with the font: 

when we settinged on brizy the mobile version we chose Overpass, but if we open the website from mobile we see another font. Please see the attachement.

this is our url: https://www.glamping-experience.com/

Thanks,

Aldo

 

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  Sandra Prunici

  • April 16, 2021 15:31

  Hi Aldo,

  Could you please re-check if you selected the Overpass font for this text? I checked on my test site and find that all is working fine with the Overpass font. See here. When I opened your link I find that the font is wrong displayed on the desktop mode too. See here. We have a similar problem with Lato, Slabo 13px and Slabo 27px. Our team knows about this problem are working to fix this problem. Therefore, could you please re-check if you don't use one of these fonts instead of Overpass?

  Thank you!

  Best regards,
  Sandra

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  Aldo Nicotra

  • April 16, 2021 15:44

  Dear Sandra,

  We check and we can confirm we used overpass, but, as you can see from the picture, when we publish the page the font is Times new roman...i don't know why.

  thanks,

  Aldo

  

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  Sandra Prunici

  • April 16, 2021 16:01

  Hmm, it is a bit strange because on my test site all is working fine with Overpass font. See here. Did you add some external code or some custom CSS to this site?

  Thanks!

  Best regards,
  Sandra

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  Sandra Prunici

  • April 16, 2021 16:03

  Could you please delete the browser cache? Just now, I checked again the site and seems that all is displaying fine on your site too. See here https://jmp.sh/dolYohz.

  Best regards,
  Sandra

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  Aldo Nicotra

  • April 16, 2021 16:07
  • Edited

  no we didn't add any CSS, we just connected with google tag manager and analytics

  thanks,

  Aldo

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  Aldo Nicotra

  • April 16, 2021 17:34

  yes Sandra it's fixed! thank you so much!

  Aldo

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  Sandra Prunici

  • April 19, 2021 09:04

  Hi Aldo,

  Great! Thank you for confirming this with us!

  Best regards,
  Sandra

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