Problem with "Icon Box" element

Denis Kurepin

• May 01, 2021 15:43

Hello,

I have problem with "Icon Box" element... may be after your update BrizyCloud

Please look video (about view in backend & frontend)

https://disk.yandex.ru/i/eEL8Kw_kRktuLQ

site address https://kdis.brizy.site/doctors

I hope you will fix this problem. 

Thank you,

Denis

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  Sandra Prunici

  • May 04, 2021 10:41

  Hi Denis,

  Unfortunately, I couldn't reproduce the problem you encounter. See here. Could you please try to delete the browser cache and remake these icon boxes? Do you have the same problem? If you want to increase or decrease the space between icon boxes you can set up the top margin and bottom margin of the icon box. In the video, I send in this message, you can see how to do this.

  Best regards,
  Sandra

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  Denis Kurepin

  • May 04, 2021 11:36

  Hi Sandra,
  
  I cleared the cache, but the problem remains.
  Can you go to my account and see the problem?
  «Icon box» is different view backend and frontend.

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  Sandra Prunici

  • May 05, 2021 10:02

  Hi,

  Thank you for all these details. We are investigating this issue with one of our developers. When we will receive some notification from them, we will inform you too here.

  Best regards,
  Sandra

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  Denis Kurepin

  • May 08, 2021 12:52
  • Edited

  Hi, Sandra,

  Now I see some changes in the position «icon box» (site footer) — see here

  I need the «icon box» positions to be like this — see here

  Ok?

  Thank you, 

  Denis

  ———

  P.S.

  Excuse me, but can you please tell me how long I have to wait for you to make changes to my backend editor?

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  Sandra Prunici

  • May 07, 2021 08:52

  Hi,

  I received a notification from the team. We find that for the Icon Box, in the editor mode, you added the space by taping "Enter". The spaces adding in this way are ignored in the preview mode and for this reason, it isn't displayed. If you need to add some space between Icon Boxes, we can recommend using the top and bottom margin option to increase or decrease the space between icon boxes. See here.

  Best regards,
  Sandra

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  Denis Kurepin

  • May 07, 2021 14:36

  Hi Sandra,

  thank you for advice, but I don't add the space by taping "Enter" – Brizy auto added!!

  • bug #1 – auto added – after copy (duplicate "icon") – see here 
  • bug #2 – auto added – after insert link
  • bug #3 – auto added – after exit form editor – see here

  Have a nice day,

  Denis

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  Sandra Prunici

  • May 11, 2021 08:04

  Hi,

  Thank you for all these details and your patience! We could reproduce this problem and already encounter the problem. Therefore, we send it to our developers to check and find a solution. I'm sorry for this inconvenience. When we will receive a notification from our team, we will inform you too!

  Thanks!

  Best regards,
  Sandra

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