Pictures disappeared in the Brizy builder since 2.2.9 pro version update

Alain St-Amand

• April 14, 2021 17:17

Hi,

Some pictures disappeared in the Brizy builder (I can see pictures in front end tough) since I updated it for 2.2.9 pro version . No error message displayed in the browser.

Can you help me with that please?

Web site URL is:  zlm.qc.ca

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  Sandra Prunici

  • April 15, 2021 08:55

  Hi Alain,

  Could you please check if you didn't delete from WP Media Library the images you can't see in the editor mode? If you open in the WP Media Library an image that doesn't display in the Brizy editor, can you try to modify it (rotate or crop it)? It isn't mandatory to save the modifications you make but check if you didn't receive any problem.

  Do you have the latest version for Brizy Free 2.2.13? If you temporary deactivate all external plugins and activate the Twenty Nineteen theme, do you have the same problem?

  Thanks!

  Best regards,
  Sandra

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