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Mobile Version of site is useless and NOTHING comes in correctly

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3 comments

  • Sandra Prunici

    Hi,

    Do you have the latest updates for Brizy Free 2.2.13 and Brizy Pro 2.2.9? Do you have both plugins installed and activated?

    When did you encounter this problem? What were your previous actions on the site? Did you migrate the site? What migration method did you use?

    For the migration process, we recommend using the All in One Migration plugin. It can copy all files and folders and transfer them to the new domain and/or hosting without any problems.

    Best regards,
    Sandra

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  • Steve Dodd

    My Brizy is all up to date and yes I have both installed and active.

    I encountered this problem as soon as the site was published. I just built the site and published it. Not the first site I have published using Brizy. My other site does not have this issue. No migration. Built from scratch.

    Something is broken and will not display ANY of my pages. Only page that loads correctly is my home page.

     

    Steve

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  • Sandra Prunici

    Hi,

    Could you please send us the URL link of this site and a page where you encounter this problem? If you don't want to make it public, let us know and we will delete it before approving your message. Did you create the pages from scratch too? They were not previously created with other page builders? 

    Could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate the Twenty Nineteen default theme? Do you have the same inconvenience?

    Best regards,
    Sandra

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