Stuck on default font for header menu

Phoebe Cotton

• April 12, 2021 11:49

Hi.  I added a global header in Brizy pro but I cant successfully change the font of the menu buttons.  On save it reverts to the default font.  

 

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  Sandra Prunici

  • April 13, 2021 08:41

  Hi,

  Did you create the header with the Brizy blocks? Could you please send us a video of this problem? We tried to reproduce this inconvenience on our sites but all worked fine. See here. Did you encounter it on the Brizy Cloud or in the WordPress environment? 

  Could you please check if you have the latest Brizy Free 2.2.12 and Brizy Pro 2.2.9 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Mahir Eyvazov

  • May 26, 2021 18:30

  Hi,

  I have also encountered this problem in the default header menu of KidsPlay layout. After reading your comment above I imported Brizy header block and tried to change default menu fonts to another, but unfortunately no changes.

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  Sandra Prunici

  • May 27, 2021 09:44

  Hi,

  To change the font of the menu element, you have to click on a menu item and go to the Typography option. From there, you have to choose the font you want to use. See here.

  Best regards,
  Sandra

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  Mahir Eyvazov

  • May 27, 2021 12:18

  unfortunately no changes

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  Sandra Prunici

  • May 27, 2021 15:23

  Hi,

  Could you please check if you have the latest versions for Brizy Free and Brizy Pro? At the moment, we have the 2.2.17 version for Brizy Free and the 2.2.11 version for Brizy Pro.

  Also, could you please send us a video of the problem you encounter?

  Best regards,
  Sandra

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  Mahir Eyvazov

  • May 28, 2021 05:52

  Yes, of course, I checked the latest versions. Also, I have temporarily deactivated all external plugins (except Brizy Free and Brizy Pro).
  
  In the first video, I implement changes to the default layout header menu
  https://drive.google.com/file/d/180MLKPGhMkUkkz8_L_MXxHECq1vKB1sW/view
  
  In the second video, I imported Brizy`s standard header block to check if the layout`s header is stuck or not. But again the same problem.
  https://drive.google.com/file/d/15Zlr2DI4ogJ54hkq7rkXYRblWEE7LRoC/view

   

   

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  Sandra Prunici

  • May 28, 2021 14:34

  Hi,

  At the end of your second video, I find that the modification was applied. See here. Could you please select the fond you want to display on the menu and wait 1-2 seconds? Seems that the modification on your host needs a bit more time to be added. This can be affected by the internet speed, computer performance, hosting speed, site optimization and other factors.

  Best regards,
  Sandra

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  Mahir Eyvazov

  • May 28, 2021 14:56

  Sandra, unfortunately, it didn`t help as well. Could you please give me an email, I can send wp-admin details, you can log in and check all stuff yourself.

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  Sandra Prunici

  • May 31, 2021 09:12

  Hi,

  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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