I'm having problems to make my page go live on the domain

Jose Bermudez

• April 27, 2021 09:37

I already set up correctly the CNAME and A configs. I've done it before, but it didn't worked this time. 

The project is the one pointing to dipole.brizy.site

 

Could you help me?

 

Best

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  Sandra Prunici

  • April 27, 2021 13:10

  Hi,

  Could you please send us the custom domain you want to point to the Brizy Cloud site (e.g. domain.com)? Did you follow all these steps from this article for connecting the site with the Custom Domain method?

  Could you please send us a screenshot of how did you set up the Cname and A records in the domain registration? Also, could you please send us a screenshot of the Brizy Cloud DNS settings? Are the current data marked with green https://jmp.sh/NdUKfvo?

  You can send these details here and we will delete them before approving your reply if you want.

  Thank you!

  Best regards,
  Sandra

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  Jose Bermudez

  • April 29, 2021 07:39

  Hi Sandra,

  Even though the CNAME and the A record were green it was not working, but later I found out that they did not completely propagate throughout the internet, so the error was there. Thank you for your support. This issue is fixed for now.

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  Sandra Prunici

  • April 29, 2021 12:10

  Hi,

  Thank you for updating us regarding this issue! Great to know that all is working fine now!

  Best regards,
  Sandra

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