contact form not working

Qasim Ahmed

• April 26, 2021 11:52

Hi,

I've been trying to work out why the contact form is not working. 

I've used the WordPress email and Gmail, but when testing I'm not receiving anything.

Plus on the subject, a red box keeps appearing on it. 

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  Sandra Prunici

  • April 26, 2021 15:35

  Hi,

  Could you please check if you followed all these steps to connect the form with Gmail? Did you create the App password?

  Do you have the latest versions for Brizy Free 2.2.13 and Brizy Pro 2.2.9? Do you have the "File" field in the form? What maximum size did you set for this field? What is the Maximum Upload Size set to your site?

  Thanks!

  Best regards,
  Sandra

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