I cant save my page

Kinga W.

• April 09, 2021 07:52
• Edited

Hi Brizy Team,

I can not save my page (there is an error message). I tried it on another device but it still does not work. It started yesterday. Can you please check it and have a private ticket on it? www.reflowevents.hu

Thanks,

Kinga

 

0

• 

  Alex

  • April 09, 2021 09:25

  Hi Kinga,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

  0
• 

  Kinga W.

  • April 09, 2021 11:46

  Hi Alex,

  thank you, I sent all of the data by email. Unfortunately, all of our projects are involved. :( And also the sites in editor views are looking totally different than before. I really appreciate your help!

  Kinga

   

  0
• 

  Ale Marcano

  • April 09, 2021 13:08

  Hello Alex, I can't save it either. https://www.brizy.cloud/projects/3905522/editor/page/5915458 

  0
• 

  Ale Marcano

  • April 11, 2021 09:19

  I still can't save my page! come on you guys is 2 days now

  0
• 

  Jose Ribeiro

  • April 11, 2021 10:28

  I have the same problem and only happens with one of my projects (the main one). I do not have the problem with other projects (old format and new format)

  0
• 

  Permanently deleted user

  • April 12, 2021 08:26

  Dear users,

  We are sorry for those inconvenience caused by our latest updates.

  Today we will have a new update for all these bugs. As soon you will see the new versions, please update both plugins .

  Thank you.

  Nelly 

  0
• 

  Kinga W.

  • May 08, 2021 10:37

  Dear Nelly,

  I have bug problems again. Every style of the letters have changed, but only in the editor view, the real website view is fine. I sent you an email. Can you please help me ?

  Thanks,

  Kinga

  0
• 

  Sandra Prunici

  • May 11, 2021 12:05

  Hi Kinga,

  At the moment, we encounter a similar problem with the Icon box element. Our team are already working on this problem and we are striving to release the fix as soon as possible. I'm sorry for this inconvenience!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.