'Something went wrong' when trying to open editor from wordpress

Ciara Twohig

• April 03, 2021 09:43

Hi,

I just got Brizy pro yesterday as wordpress plugin and have been creating my homepage with it. Everything was great until I updated and closed the tabs and now I can't get back into the editor from wordress or any other way - it just keeps saying 'something went wrong' when I try to click on 'edit with Brizy' from my wordpress. Can you help please? I'll send more details once contacted thanks.

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  Sandra Prunici

  • April 05, 2021 12:35

  Hi Ciara,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Also, could you please check if you have the latest updates for Brizy Free 2.2.10 and Brizy Pro 2.2.7?

  Thanks!

   

  Best regards,
  Sandra

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