NEED HELP ASAP... Sandra just left us stranded

Michael Crowell

• April 18, 2021 20:37

Hello Brizy Team,

Please delete this post and email me back, still waiting on an answer from Sandra and it's been a week and still nothing from her. If Natalia or anyone else is available to work with please switch my account manager from Sandra as this has happened more than once with her. Please email me from an email that I can reply back to, thank you. 

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  Sandra Prunici

  • April 19, 2021 08:46

  Hi Michael,

  Could you please send us the URL link of the post where you wait for a reply from us? I send you a reply in your last post. After this, I didn't receive any response from you https://jmp.sh/L96nSTp. See here the post.

  Unfortunately, we can't communicate through email and we don't receive the reply on the noreply.. email. Therefore, we kindly recommend you to reply to us in that post or in this one.

  Thank you!

  Best regards,
  Sandra

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  Michael Crowell

  • April 19, 2021 12:45

  Hello Sandra,

  Why do you message me from no-reply emails? With Natalia I could easily just reply back to her email like a normal support system but working with you I always have to login here each time, find the post and then reply to you when there is no need for it. I understand you have your own way of doing things so if this is an issue it is no problem, I don't mind waiting to work with Natalia again. Thanks

  All the best,

  Michael 

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  Sandra Prunici

  • April 20, 2021 07:47

  Hi,

  The noreply email has the function to notify you about a new message and we gave it a suggestive name to avoid such inconveniences. When you discussed with Natalia, there was a private ticket but here is a public forum/community and here we discuss/help users through this platform.

  Best regards,
  Sandra

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