Subscription problem!

Tom G

• April 17, 2021 01:39

My subscription (Studio Plan) renews tomorrow. Today when i login to my account i can see all projects/websites and accounts , HOWEVER i'm no longer able to access PRO futures!

Can not use pro layouts, add account , etc. This is clearly some bug (maybe because time difference) - as i said my plan should renew tomorrow 4/17 (here in US is still 4/16 8PM, however i'm guessing at your end it is already 4/17)

Attract.Click

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  Sandra Prunici

  • April 19, 2021 12:11

  Hi,

  Could you please check now if you have access to the Pro features and options? We checked the account and already fixed this inconvenience. All should work fine! Thank you for reporting this inconvenience!

  Best regards,
  Sandra

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  Tom G

  • April 19, 2021 14:07

  Yeah, i think it is working now.

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  Sandra Prunici

  • April 20, 2021 08:26

  Hi,

  Great! Thank you for confirming this with us!

  Best regards,
  Sandra

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